As schools collect feedback from their students, families, and teachers, we hear over and over from educators that some of the most important, actionable information comes from free response comments—and that educators want to hear more from their community. Yet knowing the right questions to ask and sorting through thousands of lines of text can be overwhelming.
About a year ago, we embarked on a journey to rethink free response questions on our surveys. Could we find a way to deliver actionable insights through well-designed questions and best-in-class text analytics?
Today, we’re excited to share the fruits of that project—free response questions that help collect the most relevant feedback from stakeholders, and a new Panorama analytics tool that automatically analyzes free response data in your school or district, visualizes the key themes, and highlights the most important responses for educators.